The reception desk is open from 8 a.m. to 11 p.m., if you think that you will arrive later than that hour you should ask in advance before booking.
In that case, you should contact with the hotel, there is a surcharge fee of 15 € / hour of delay.

You can cancel a reservation 5 days before your arrival, after that date, it will be charged one night’s stay.

We have cots available upon request and availability. It has no cost but it has to be included in your reservation and for children under 3 years

The most convenient way to get to our establishment is in your own vehicle since the Granada to Sierra Nevada, the bus can stop at our doors if you ask the driver but the pickup if the bus is full is more difficult.

It consists of a menu to choose from first course, second, dessert and bread
Drinks are not included

In or website you can check our prices and services related to ski and snow equipment as well as ski lessons offered by a specialized ski/snow school.

Yes, if you have a credit card we will make the purchase of your forfait, one day, several days, no skier, children and adults.

The price is the same that appears on the website of, we are only intermediaries.

For other types of ski passes such as the family pass, they would have to buy it at the Cetursa box office, showing the family book and any other documentation they may require.

It is not guaranteed, you must contact the hotel to check availability.